ITDC signs Pact to Strengthen Leaders of Air India in Hospitality and Service Industry

  • Successful completion of training for the first batch of Leadership Training
  • 33 Senior Executives awarded with certificates of appreciation

L-R (Sudha Chandra Principal AIHTM Mr. V Garg CVO ITDC Piyush Tiwari CMD ITDCAshwani Lohani CMD AIR INDIA Captain Soman IFS Air India

India Tourism Development Corporation Ltd. (ITDC) hospitality major under the aegis of the Ministry of Tourism, Govt of India has signed a Memorandum of Understanding (MoU) with National Carrier Air India to upgrade the skills and knowledge base of Airlines senior executive & cabin crew in Hospitality and Service Industry.

The MoU was signed in the presence of Mr. Ashwani Lohani, Chairman and Managing Director, Air India and Mrs. Sudha Chandra, Principal AIHTM and General Manager, HRD ITDC at Air India Head Quarters, New Delhi on 29th May 2017.

Subsequent to the signing of MOU between Ashok Institute of Hospitality & Tourism Management (AIH&TM), ITDC and Air India to impart training to the executives of Air India; AIH&M conducted a 5-Day training program on “LEADERSHIP EXCELLENCE” from 11th-15th July 2017 for the first batch of senior executives of Air India at Hotel Samrat, Delhi.

The first batch of Air India Senior Executives with CMDs

Speaking on the occasion of Valedictory function held at Hotel Samrat on 15th July 2017, Mr. Piyush Tiwari, Officiating Chairman &Managing Director and Director Commercial & Marketing, ITDC said that, “ITDC is grateful to Air India and Shri Ashwani Lohani for their faith in ITDC’s expertise in hospitality training and management. We are proud that we have been the biggest force to drive tourism in India and have always contributed in nation building and progressive development of the industry. Our talented team at AIHTM has specially designed curriculum for Air India employees in consultation with best faculties and Air India management. We are going to plan more programs in the coming quarters for enforcing strength and leadership quality in other organisations as well.”

“ITDC and Air India are two most prominent and visible PSUs in service sector and have lots of common traits and can work for mutual benefit.”Mr. Tiwari added.

Team ITDC with CMDs

Appreciating role and Importance of Air India and ITDC in promoting tourism and related services in India as well as abroad  Mr Ashwani Lohani ,Chairman and Managing Director, Air India applauded work force of two organisations and said that these are two of the most efficient organisations in their respective fields and have huge potential to grow.

Other senior officials from ITDC and Air India were also present during valedictory function. Distribution of certificates was done by C&MDs of both the organisations.


Air India In-flight Service Department proposed a ‘corporate development programme’ to obtain a greater world view of the Hospitality and Service Industry to prepare its In-flight corporate cadre for specialised skills such as Management skills, Hospitality Administration and Product development.

ITDC agreed to provide its expertise in developing the curriculum for the course enabling executives to cope up with the new trends emerging in the hospitality sector.

As per MoU, two courses are conducted for Executives:

  • Keyman Corporate Management program would be of 5-day duration
  • Executive Management program which would be of 3-day duration

The topics included in the first program of “Leadership Excellence” were Leadership, Management, Tendering, Noting, drafting, official communications, and memorandum etc followed by an assessment of the learning through questionnaire. The program received an overwhelming response and very positive feedback during the training session.

About AIHTM:

 The Ashok Institute of Hospitality and Tourism Management, under ITDC is one of the premier PSU Hospitality Training Institutes of the country under India Tourism Development Corporation (ITDC) and their training programmes are in effect for Ministry of External Affairs, Ministry of Defence, Office of the President of India, Indian Defence Attaches abroad, and many other PSUs all across India.

 About India Tourism Development Corporation:

 ITDC was incorporated in 1966 with a mandate to develop and expand tourism infrastructure in the country. The Corporation has been moving ahead with consistent efforts on development, growth and world-class services and amenities to its guests. Apart from running Hotels, the ITDC has diversified into non-hotel sectors like Ticketing, Tours and Travels, Event Management, Duty-Free Shopping, Publicity & Printing Consultancy, Engineering Consultancy, mounting Sound & Light Shows, Hospitality education and skill development– all under one roof.

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